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1.2 Based on 29 reviews
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    • Lack of customer service 11
    • No refund-fraud 8
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I ordered the Oliver Grace Sabrina jump suit. It looked awful on me. I received the shipping label from them and I returned it. I never got my refund. I have now e-mailed them several times, including the e-mail address, which they clearly received since I got my return label. However, now I can't get anyone to return any of my e-mails. I am extremely frustrated. That was a lot of money. And obviously not worth it. I am not sure what else to... Read more

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Returned item Never got my refund !

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I purchased a Sabrina jumpsuit back in May 2016 and returned it because of the poor fit. Like everyone else, I never received a refund, despite the confirmation that they received the jumpsuit and a handful of follow-up emails over the course of two months. I did get one response early on, blaming the delay on their rapid growth and how they were in the process of updating their accounting software or something. After that, there were zero... Read more

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Total fraud! Sent my horrible jumpsuit back and never received a refund. Beware!

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I ordered the jumpsuit and never received it! They charged my card and have ignored 3 emails so far for status. Now the site is down. Wtf

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I ordered the Sabrina Jumpsuit, and didn't end up liking it. I requested a return label and sent it back. They confirmed in July they received my return and would need 2-3 weeks to issue a refund. I have received no refund since and they've stopped responding to me. I've tried several time to reach out to them in the last 2 months and only received an automatic reply via email. There is no phone number listed anywhere on their website. ... Read more

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I purchased the Sabrina jumpsuit on 5/11/2016 and when it arrived it was way too big and really ugly. It looked nothing like the on line picture. I returned it and have never received a refund on my credit card. I returned it to the address listed on the website but they said they had moved. They said the package should get to them though. I was in contact with someone by email but they never followed up and I have not been credited for my... Read more

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They stink. Same as everyone else- no refund on my return! Now, their website is defunct as well. Such a scam!

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I purchased two Sabrina jumpsuits from Oliver Grace back in June of this year. Although I returned them as soon as I got return labels and they were in perfect condition and Oliver Grace acknowledged receipt, the company has yet to give me my refunds. I have tried emailing the company several times, but they have stopped responding and they offer no phone number for customers to use. I have lost about $250 to this fraudulent company. I... Read more

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This company has stopped retuning my emails. I sent the Sabrina jumpsuit back and have yet to receive my refund. It's been months. I would avoid this company at all costs.

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