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I purchased a jumpsuit in March of 2016. Upon receipt realized it was too small. I immediately emailed customer care agents to ensure I was following the correct return procedure and I promptly returned the jumpsuit the same day. I have almost 100 emails back and forth...
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Anonymous
HeatherL

I had the same thing happen to me! Returned jumpsuit - no refund. What's funnier is that a friend ordered one too, then canceled and was refunded but still received one!!! ...

#972407
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I ordered the Oliver Grace Sabrina jump suit. It looked awful on me. I received the shipping label from them and I returned it. I never got my refund. I have now e-mailed them several times, including the e-mail address, which they clearly received since I got my...
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Anonymous
Anonymous

The SAME thing happened to me.. and I bought mine back in March as well. What can we do to file a claim about this? $150 is a lot to not get back when an item was returned!!

1.6
I didn't like
  • That i never got my money back after mailing them the outfit
#964968
Reply to reviews
I purchased a Sabrina jumpsuit back in May 2016 and returned it because of the poor fit. Like everyone else, I never received a refund, despite the confirmation that they received the jumpsuit and a handful of follow-up emails over the course of two months. I did get...
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1.0
#950218
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Short Review on November 20, 2016

Oliver Grace
#958420
1.2
Returned item Never got my refund !
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Oliver Grace Sabrina Jumpsuit Review

Oliver Grace
#944197
Total fraud! Sent my horrible jumpsuit back and never received a refund. Beware!
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Delivery Service Review

Oliver Grace
#932712
I ordered the jumpsuit and never received it! They charged my card and have ignored 3 emails so far for status. Now the site is down. Wtf
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Short Review on September 26, 2016

Oliver Grace
#925844
They stink. Same as everyone else- no refund on my return! Now, their website is defunct as well. Such a scam!
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I ordered the Sabrina Jumpsuit, and didn't end up liking it. I requested a return label and sent it back. They confirmed in July they received my return and would need 2-3 weeks to issue a refund. I have received no refund since and they've stopped responding to me....
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#930877
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I purchased the Sabrina jumpsuit on 5/11/2016 and when it arrived it was way too big and really ugly. It looked nothing like the on line picture. I returned it and have never received a refund on my credit card. I returned it to the address listed on the website but...
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1.0
I didn't like
  • Are a dishonest company
#925881
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I purchased two Sabrina jumpsuits from Oliver Grace back in June of this year. Although I returned them as soon as I got return labels and they were in perfect condition and Oliver Grace acknowledged receipt, the company has yet to give me my refunds. I have tried...
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1.0
I didn't like
  • No refunds given
  • Difficulty communicating with company
  • No phone
#922386
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Purchased the Sabrina Jumpsuit on March 26, 2016. Received it in timely manner but it didn't fit. Returned it. On May 11, 2016, I received email confirmation from Brittany in Customer Care Team that my return was received and that my refund would be processed that week...
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2.9
I didn't like
  • Did not get back to me about refund
  • Lack of customer service
  • No phone
#914925
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I love the jumpsuit so I order one that was August 3rd I was hopping to wear on my birthday August the 13th. That never happened!! My bank account was charge. Waited and waited and waited until the 26th so I email them and got an automatic email back. So I waited...
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#914384
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I ordered the Oliver Grace jumpsuit, as advertised on Facebook, about a month ago, and I never received it. I have written them several times first to inquire about the timing of delivery and then to get a credit on this product, but there's been no response by email....
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Anonymous
Anonymous

I have also been waiting for a refund for the jumpsuit that I returned after it came two months after I ordered it...despite cancelling it before it came. Have you had any luc...

Anonymous
Anonymous

Same here - I got the necklace but NOT the jumpsuit. I have sent over a half dozen emails with no reply and now their system says they don't recognize my email as a registere...

1.0
San Anselmo, California
#910605
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I bought two of these jumpsuits for a big event I had. A small and a medium. When they arrived I tried them both on and kept the medium. Sent back the small in perfect condition with a tracking #. Once it was received on their end I emailed and called over and over to...
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#907375
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