I purchased a Sabrina jumpsuit back in May 2016 and returned it because of the poor fit. Like everyone else, I never received a refund, despite the confirmation that they received the jumpsuit and a handful of follow-up emails over the course of two months. I did get one response early on, blaming the delay on their rapid growth and how they were in the process of updating their accounting software or something. After that, there were zero...
I ordered the Sabrina Jumpsuit, and didn't end up liking it. I requested a return label and sent it back. They confirmed in July they received my return and would need 2-3 weeks to issue a refund. I have received no refund since and they've stopped responding to me. I've tried several time to reach out to them in the last 2 months and only received an automatic reply via email. There is no phone number listed anywhere on their website. ...
I purchased the Sabrina jumpsuit on 5/11/2016 and when it arrived it was way too big and really ugly. It looked nothing like the on line picture. I returned it and have never received a refund on my credit card. I returned it to the address listed on the website but they said they had moved. They said the package should get to them though. I was in contact with someone by email but they never followed up and I have not been credited for my...
Don't buy from this company. I kept seeing this jumpsuit advertised on FaceBook so I finally ordered it but didn't like the fit so I sent it back right away and they never refunded me or replied to my inquiries about my refund. I had to file a claim with my bank to get my money back.
I returned an item, the Sabrina jumpsuit (order #12812), and received an email on June 21st 2016 that I would be used a refund in2-3 weeks. It has now been 8 weeks and no refund. I have emailed twice because they do not have a number listed on their website. I received a response to the first email but nothing after the second email.
I ha exactly the same issue as others! I bought the $180 jumpsuit and it was cheap and didn't fit! Retuned it on March 7th and still no refund! I finally got an email on May 1st stating my refund was on its way and would be returned to me on PayPal! still haven't seen the refund!
Purchased the Sabrina Jumpsuit on March 26, 2016. Received it in timely manner but it didn't fit. Returned it. On May 11, 2016, I received email confirmation from Brittany in Customer Care Team that my return was received and that my refund would be processed that week and to allow a few weeks for payment to be reflected in my account. After allowing 4 weeks, I emailed to follow up but only received automated responses indicating high volumes. I...
These guys are horrible.The sad thing is, I loved the jumpsuit, but it was too big. I couldn't get an answer for how to exchange, so I returned it. Thank goodness I received an RMA number from them and an email that they received my jumpsuit and that they would refund my money, but it never went past that. I did receive one email after three weeks without a refund but stopped replying to me after that. Fortunately, PayPal has filed a claim and...
I ordered a jumpsuit two weeks ago have not heard one word from this co.it is a scam no phone number to be reached at I have emailed them several times. I have been had do not order from this bogus Company lesson learned I will get my money back and am seeking action . I read all of the negative reviews after my purchase of the jumpsuit never ever have I dealt with such poor customer service . At least some not all but some received the jumpsuit...
I placed an order for the Sabrina jumpsuit in March. I received the item at the end of May. I then returned the jumpsuit once they sent me the RMA label the website requires which took another three weeks to arrive, then turned around and returned it due to a sizing issue. It is almost August and I have still not received a refund! The customer service is a impossible to deal with and you may or may not receive any email back from them...
On March 24th, I ordered that awesome looking jumpsuit from Oliver Grace. It didn't fit. I used their pre-paid label to return it. Packaged it all up, after I contacted their support on March 31st and asked what I needed to do for the refund. On April 6th, they replied with the instructions and it was exactly what was printed on the receipt (which was good because I had already sent it back) and could take up to 30 days for the refund to show...
I purchased the Sabrina jumpsuit ($162 after online discount), I was surprised how cheap it looked (elastic waistband and polyester) for $180+ article of clothing. I exchanged for a different size but it didn't help. I returned within 5 days of receiving the exchange. I mailed back on 4/16 and have since sent 4 emails (because there's no # to reach them) of the 4 emails I've received to 2 general "we've received your msg" replies. this co. is a...
Saw a nice looking Sabrina jumpsuit via facebook. Ordered it. It took one month to get. No phone. Just email. When it finally arrived it was super cheap material, bad cut, wrinkly, and about ten inches too long. There was no return address sticker in the package. Had to go through three emails to get them to email one. They recommended I use Ally Returns. The link was invalid. Finally got email label. The pant suit was about 144...
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