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1 comment

I've had the same experience as the other reviewers. I ordered the jumpsuit, didn't like it, used their USPS return label and dropped it in the mail for return.

Lesson learned, I did not get a tracking number or confirmation of delivery. Almost 4 months later they will not acknowledge that they have received my return. I have exchanged several e-mails and feel they are sending auto replies and are starting to ignore me. No phone number for the company.

I am now disputing the charge with AmEx and PayPal.

I am having trouble disputing the charge because there is no address for the company to provide to AmEx. Do not do business with them.

Reason of review: Poor customer service.

Monetary Loss: $144.

Preferred solution: Full refund.

I didn't like: Lack of customer service, No phone number listed, No refund-fraud.

Company wrote 0 public responses to the review from Jul 01, 2016.
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Cmwemerick
Malden, Massachusetts, United States #1181175

If you go on the Better Business Bureau website you can find their address. I would encourage you to file a complaint there too! I did!

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