These guys are horrible. The sad thing is, I loved the jumpsuit, but it was too big.
I couldn't get an answer for how to exchange, so I returned it. Thank goodness I received an RMA number from them and an email that they received my jumpsuit and that they would refund my money, but it never went past that. I did receive one email after three weeks without a refund but stopped replying to me after that. Fortunately, PayPal has filed a claim and will be refunding my money in the next few days.
I returned this in early June!
I'm wondering if it has to do with working capital. Either way, I will never order from them again and recommend you stay away.
Product or Service Mentioned: Oliver Grace Sabrina Jumpsuit.
Reason of review: Not as described.